Pinkston-Tadd Inc. contracted with Ecosteam to provide carpet cleaning services to our entire office complex. The final result was a complete, non-interruptive cleaning of all of our carpeted areas. They included floor fans to ensure fast and proper drying for the next business day. Additionally, we received a follow up call to ensure that we were completely satisfied with the final result. After this wonderful experience, we hired Ecosteam to clean our home and we received the same professional service with full and complete satisfaction. The level of service we experienced was second to none. We were so impressed and will continue to use Ecosteam and highly recommend them to all our family, friends and business associates.
Gary and Tammy Tadd - DeKalb

We recently moved to our home and the previous owners had a large dog. Our basement is finished off and has really good quality carpeting. However, the previous owner's dog had soiled the carpet badly which left a terrible odor and an awful appearance. I also could smell the dog's odor throughout the house during the summer when the humidity conditions were just right. Not knowing of Ecosteam at the time, we had the carpets cleaned by another company which was not at all successful at removing either the smell or the stains, in fact they got much worse! I felt so frustrated.

I saw an advertisement from Ecosteam in which they claimed they could remove 100% of pet urine odors or additional treatments were free. I also noticed they claimed to be specialists with allergy relief. This was something I was very interested in because our two sons both have many allergies. We all know how little boys love to wrestle on the floor. I decided to give Ecosteam a call and was very pleased with the pleasant, friendly and informative response I received from them. John explained exactly how their system works and why they were so different from every other company. I must still admit that I was a bit nervous and skeptical about whether they could deliver on what they promised, but I didn't want to replace all that carpet, so I figured with their 100% guarantee what did I have to lose.

When all was finished they definitely delivered on exactly what they promised! I was amazed at how well my carpets came clean and the pet odor was totally gone! They brought life back into the carpets of our home. I don't need to worry now when I see the boys wrestle and play on the floor. Their allergy symptoms have improved since. Ecosteam has saved us money as well as given me a sense of security that our carpets are truly clean and safe for our children. Thanks so much John and the Ecosteam team for saving us a lot of money and for making our home allergen free and for giving our carpets new life again.
Jean Marie Peek - Sycamore

Our experience in using Ecosteam services has been a wonderful one. The first time we used them, they did a tremendous job on cleaning our carpeting and bathroom tile. Even more remarkable was how clean they got the grouting in our master bathroom. It looks like it did the day we bought it. Our second experience with Ecosteam proved to us that they really mean what they say. Upon leaving our house after the first visit, John told us to call them anytime, even if we had just a small spot or spill that concerned us. Well, several months later, we did have an accidental spill that would have been a complete disaster in our daughters' bedroom. It needed to be taken care of and quickly. Unfortunately it was a Sunday afternoon. Not really expecting to reach anyone, we called Ecosteam's office. They called back within minutes and were at our door in less than an hour. The problem was quickly handled with totally great results. Under all the circumstances around the accident, even being on a Sunday afternoon, I couldn't get over how fairly they treated us when the bill came. You can bet that Ecosteam will always be the only carpet and upholstery cleaning business that we call.
Mark and Lisa Lenz - DeKalb

I have had my carpets professionally cleaned for years by many different companies. Ecosteam in my opinion has the best method to deeply cleaning and sanitize while being gentle on the fibers I have ever experienced. The spots and stains that came out were amazing. Other local companies have cleaned over them for years and were never able to remove them. I was so surprised. I couldn't get over how soft and clean the carpets felt after words. I am so impressed with this company. Everyone worked so carefully around my furniture while showing respect for me and my concerns. They were always courteous and patient with me. For the first time I have no fears letting a carpet cleaning service into my home while I can't be there. I will continue to use Ecosteam and highly encourage you to experience what clean and customer satisfaction really is.
Diane Johnson - DeKalb

Because my wife suffers from severe allergies, we were eager to have our carpets and furniture professionally cleaned while we were out of town. The Ecosteam team wonderfully met all of our needs, thoroughly cleaning all the carpets, furniture and air vents. We arrived home to an immaculate house, with everything perfectly placed in its original position.
Clark and Arlene Neher - DeKalb

We had an old wine and pet stain disaster on our hands when we first met John and Ecosteam. We have used them 3 times since our first project. John and his crew did an excellent job not just cleaning but restoring our carpets to their original condition. They are such perfectionists! We are so pleased! They did an excellent job at a very reasonable price. Thank you John!
David and Ellen Anderson - DeKalb

Before choosing Ecosteam, my husband Vincent and I met with representatives from three local carpet-cleaning companies. What initially impressed us about Ecosteam was the company's attention to detail. Even before stepping into our house, John laid down an Ecosteam towel at our doorstep and wiped his feet-a small gesture, but indicative of respect for his potential customers' homes. During the walk-through he used the most modern equipment to accurately measure footage and provide an on-the-spot estimate. Since we are non-smokers, we wanted a non-smoking crew and were assured that all Ecosteam workers are non-smokers. These things guaranteed the sale.

On cleaning day John and his associate took the time needed to do the job right-paying extra attention and effort to areas requiring special treatment. Little things make a big impression-shoe covers kept dirt from being tracked into our home; plastic corner protectors prevented hoses from scraping the walls and woodwork; their use of purified water meant that our carpets were left without mineral residue. When Ecosteam's professional and courteous cleaners left, our carpets looked and felt better than they had in years! And those things guarantee that we will use Ecosteam again in the future.
Vincent and Merrie Ann Nall - DeKalb

A carpet cleaning experience extraordinaire! This was my first time using Ecosteam. Still two months later I am amazed at how clean my carpets remain and the fabulous job Ecosteam performed.

Not only do my carpets continue to look new again, but I was even more impressed when the technician took his time to explain precisely how Ecosteam's solutions cleaned so thoroughly without harming the environment, my family or pets.

Timely, professional and truly unique to this industry, Ecosteam will always be my "go-to" choice for quality carpet and upholstery cleaning.
Susan A. Morgan - DeKalb

My husband and I had just spent a fortune on a new king size mattress and our daughter had an accident that sent us into a panic. I spotted the Ecosteam ad for mattress cleaning and called immediately. The person on the phone was very reassuring and knowledgeable. She scheduled us in right away. An associate from Ecosteam showed up that day with a specially designed cover that protected my valuable mattress during transportation. That was when I knew that I had made the right choice. The mattress returned to my home looking like new again. I was ecstatic! Ecosteam was reliable, effective and fair every step of the way. I can't thank them enough.
Cindy Noble - DeKalb

It is my distinct pleasure to bring your attention to Ecosteam. This is one hard working group of wonderful and honest people. We contracted with them to clean the carpets in our church and I must admit that they had never been professionally cleaned since their installation 10 years ago. The difference before and after was nothing short of amazing. No one could have believed that this floor could look like it did when it was new. More recently, late one Friday evening, we had a pipe burst in one of our class rooms and Ecosteam was there in minutes, they cleaned up all the water, took care of the carpet and dried everything in time for Sunday service without missing a beat. Our insurance adjuster even said that he had never seen a better, more thorough job so quickly. This company and their people will go the extra mile for you. They saved the day with us and I can not express enough praise for John and everyone at Ecosteam.
Pastor W. Michael and Sherry Massey - Sycamore

I have three daughters and the oldest is 7, the youngest is almost 3 and one black Labrador that loves powdered hot chocolate mix. You can imagine the mess that I discovered on the stair way leading to the upper level of our new home. The more I tried to clean it up my self, the worse it got. After calling Ecosteam, they instructed me on exactly what to do until they could arrive. They were here within an hour. Just a few minutes later the mess was totally gone and no permanent damage was done. I have since used Ecosteam to clean all my carpets and family room furniture. They are wonderful people to deal with. They care a great deal about your "total experience" and I couldn't imagine even considering another company other than Ecosteam. I am their biggest cheerleader!
Kathy Johnson - Sycamore

I have used the other "local" cleaner for years and never knew what clean truly was until I hired Ecosteam. The results were incredible. Everything smelled great and looked new again! These people and the system that Ecosteam utilizes are so far superior to anything else I have ever seen, there is simply no other option for me. I feel so much better about the environment that my husband and children come home to now. This is the first complimentary letter to a company that I have ever written. Thank you again John for such a wonderful, wonderful experience.
Donna Schroeffel - Genoa

One night after coming home from work late, I arrived to find a sump pump failure and a basement full of water. The problem was obvious and compounded by the fact it was Friday night at 8:30pm. I called my neighbor who had an experience with Ecosteam last year in a similar situation. I couldn't believe that I actually got someone on the phone! John and his restoration crew were here beginning the clean up in less than 45 minutes. He went out of his way to discuss the options and the procedures that were needed to prevent further structural damage to our newly finished basement. They knew what they were talking about, and did it. Our insurance adjuster even commented that their response and knowledge saved us and them thousands of dollars in additional damages. I found out later that John was actually at the movies that Friday night with his wife when he got my original call. I can't tell you how much I appreciate John and his crew. These people really did care for me, my family and my home like it was their own. I would recommend Ecosteam to anyone.
Lewie Robinson Jr. - Cortland

We hired Ecosteam to clean our carpets and furniture. Everything turned out great! But what was really amazing was the stains that came out after all this time. With 2 children and no one admitting what these stains where, I had given up. I tried all the usual products and nothing helped. After Ecosteam came and cleaned, everything looks fabulous again. Stains gone, and my kids are even relieved (still no admissions though). You can believe I'll keep Ecosteam's phone number real close by and will be calling them again.
Dianna Olson - Maple Park